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The VPS was the premier IVR solution from Periphonics/Nortel back in the mid 1990s. This platform has not been enhanced technologically since 2003 and are regarded as End of Life by Nortel/Avaya.
If your plans are to stay on the VPS platform for the near term, M&C can help you extend its operational life and protect your current IVR investment.
We offer the following services:
If you are interested in migrating to the latest IVR technology, M&C can provide you with a number migration options based upon your business needs and preferences.
Contact us for an assessment of your current IVR infrastructure and we'll help you determine what migration path is best for your organization.