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As an authorized and certified Avaya reseller with extensive experience in call center and self-service deployments, we provide a complete range of products and services to meet the demands and challenges of today's contact center environments.
• Configure and order Avaya Aura Experience Portal systems to match your self-service requirements
• Install Avaya Experience Portal systems
• Migrate your existing applications to the Voice Portal platform.
• Develop VoiceXML or Orchestration Designer applications for your Voice Portal system
• Provide Recording and Digitalization for existing and new applications
• Support and maintain Experience Portal systems
• Upgrade legacy Conversant & IR systems
• Upgrade Experience Portal systems or add additional capacity when needed
Avaya Experience Portal is a self-service platform that brings together the power of web services and IP telephony to create powerful, profitable, and satisfying speech and touch-tone solutions. Avaya Experience Portal enables enterprises to harness sophisticated voice and speech enablement technologies to increase deployment of self-service automation capable of serving global, international, and multi-lingual customers. It allows organizations to speech-enable new services and web applications across their existing IT infrastructure.
Contact us today to begin taking advantage of our Avaya Aura Experience Portal products and services.