We are an Avaya Voice Portal (release 3.X/4.X) End-User.

Release 5.0 of Voice Portal and Dialog Designer usher in a new paradigm for customer self service, with authoring and management support for video self service applications.

In addition, significant improvements in systems administration, applications management and reporting, and platform scalability help reduce operating costs and simplify management.

Contact M&C for more details around the benefits of upgrading to Avaya Voice Portal release 5.0.

Resources:
Avaya Voice Portal 5.0 Product Brief